Measured outcomes, not marketing claims.
Each case study shows context, baseline condition, what we installed, timeline, and what changed — with assumptions clearly stated.
Boutique Hotel Group
Reduced maintenance callouts by 40% across 12 properties
Context
Multi-site hotel group with ageing hot water systems experiencing frequent scaling issues affecting guest experience.
Baseline Condition
Average 8 reactive maintenance callouts per month across portfolio
What We Installed
Rising main + secondary return treatment at each property
Timeline: 6-month monitoring period
Outcome
Callouts reduced to average 4.8 per month. Guest complaints about water pressure and temperature dropped significantly.
Regional NHS Trust
Evidence pack supported £180k annual energy case
Context
Large acute hospital with complex hot water distribution serving multiple buildings.
Baseline Condition
High energy consumption on hot water generation, frequent HX maintenance
What We Installed
Treatment on main risers and secondary returns across 4 buildings
Timeline: 12-month reporting cycle
Outcome
Energy consumption indicators showed 12-18% improvement range. Commissioning evidence and quarterly reports enabled board approval for wider rollout.
National Care Home Provider
Standardised approach across 28 sites with portfolio reporting
Context
Care home operator needed consistent water system management with auditable evidence for CQC requirements.
Baseline Condition
Inconsistent maintenance schedules, variable system performance
What We Installed
Standardised installation across portfolio with unified reporting
Timeline: Rolling deployment over 18 months
Outcome
Consistent performance data across all sites. Maintenance predictability improved, supporting compliance documentation.
Municipal Leisure Trust
Chemical usage reduced, heating efficiency improved
Context
Swimming pool complex with high chemical costs and frequent filter maintenance.
Baseline Condition
Chemical costs trending upward, filter backwash frequency increasing
What We Installed
Treatment on pool plant heating circuit and main distribution
Timeline: 9-month evaluation
Outcome
Chemical usage showed downward trend. Filter maintenance intervals extended. Heating efficiency indicators improved within expected ranges.
Precision Manufacturing Facility
Heat exchanger performance stabilised, reducing unplanned shutdowns
Context
Manufacturing plant with critical cooling processes affected by scale build-up.
Baseline Condition
Quarterly HX cleaning required, occasional unplanned shutdowns
What We Installed
Treatment on process water circuits and cooling loops
Timeline: 12-month monitoring
Outcome
HX cleaning extended to 6-monthly. No unplanned shutdowns attributed to scaling during monitoring period.
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